Your privacy matters.

1. About this policy

This Privacy Policy explains how BlueTech Business Solutions handles personal information when you visit our website, contact us, request a quotation or engage our services.

We aim to handle personal information responsibly and in accordance with applicable data protection laws, including Kenya's Data Protection Act, 2019, where applicable.

2. Information you may provide

Depending on how you interact with us, you may provide information such as your name, business name, email address, telephone number, project requirements, messages and other details you choose to share.

Please avoid sending passwords, payment card details or other sensitive information through ordinary website forms or email unless we have provided an appropriate secure method.

3. Information collected through website use

When you browse a website, certain technical information may be processed by the website or its hosting and security services. This can include device and browser information, IP address, pages visited, approximate usage information and diagnostic logs.

The information actually collected depends on the website features, hosting configuration and tools enabled at the time.

4. How information may be used

Information may be used to respond to enquiries, prepare quotations, discuss and deliver requested services, communicate about projects, maintain the website, protect systems, troubleshoot issues and meet applicable legal obligations.

We will not describe an optional use as mandatory. Where consent is required by law, we will seek it before carrying out the relevant processing.

5. Sharing and service providers

We do not intend to sell personal information. Information may be shared with service providers or professional advisers where reasonably necessary to operate the website, communicate with you, deliver a requested service, protect our systems or comply with the law.

Where another organisation processes information on our behalf, the applicable arrangements should address confidentiality, security and permitted use.

6. Retention and storage

Personal information should be retained only for as long as reasonably necessary for the purpose for which it was collected, or as required by applicable law.

Actual retention periods depend on the type of information, the service involved and relevant legal or operational requirements. Contact us if you need information about a particular record.

7. Your privacy rights

Subject to applicable law and any lawful limitations, you may have rights to be informed about the use of your personal data, request access, request correction of inaccurate information, request deletion, object to certain processing or withdraw consent where processing is based on consent.

You may contact us to make a privacy request. We may need to verify your identity and clarify the information concerned before responding.

8. Cookies and similar technologies

Websites may use cookies or similar technologies for essential functionality, preferences, analytics or other purposes. The cookies used on this website depend on the tools and features currently enabled.

You can review your browser settings to manage cookies. Blocking certain cookies may affect how some website features work.

9. Third-party websites

Our website may contain links to websites or services operated by other organisations. Their privacy practices are controlled by those organisations, and we encourage you to read their privacy notices before sharing information with them.

10. Changes to this policy

We may update this policy when our services, website features or legal obligations change. The latest version will be published on this page with its review date.